Thursday, 19th October 2017
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John Smiles

Qualified Financial Advisor

Why do people use the Best Doctors service?

Aviva Ireland introduced the Best Doctors service to its policyholders in 2007. The service is available to the insured person, their spouse or partner, their children up to age 18 (or 23 if in full time education), their parents and their spouse or partner's parents. The types of policy covered under this service are: Mortgage Protection, Term Insurance, Specified Illness Cover, Pension Term Protection and Executive and Personal Income Protection policies. The service gives access to the world's top medical specialists when most needed, providing the ultimate peace of mind and is available at no extra charge.

When a serious illness strikes, it is clear that confusion, concern and doubt are key themes, which is why, for many protection customers, their journey to the best possible outcome will start with a call to Best Doctors.

The reasons people have contacted Best Doctors between 2007 and 2016 are:

- 23% required assistance in deciding on treatment options

- 21% required confirmation of their diagnosis

- 18% because their condition not improving

- 18% to get a better understanding of their medical condition

- 13% had doubts about information received from their specialist

- 7% had doubts about the recommended surgery

If you or a family member is diagnosed with a serious or troubling condition that would benefit from a second opinion from a world-renowned expert you simply call Best Doctors. You will explain your case in confidence to a member of the Best Doctors medical team. Your Case Manager will collect all your records, images and tests and then the medical team matches your case to the best medical expert. The expert reviews your case in detail and issues a report with diagnosis and treatment recommendations. Up to February 2016, 33% of treatment plans and 17% of diagnoses were changed following receipt of the expert review.

Best Doctors is a second medical opinion service that gives you access to over 53,000 of the world's top physicians. It is not designed to replace your GP or your Consultant but rather to complement the very good service they already provide.

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